Why does the system say my RSS feed is invalid?

When you try to add or edit an RSS feed and the system says it's invalid, it could be caused by one of the following reasons:

  1. The feed URL was mistyped or not fully selected when copied.
  2. The RSS feed could be taking more than 5 seconds to respond. We don't interact with feeds that take more than 5 seconds to respnd when accessed.
  3. A firewall on the server that hosts the RSS feed, or something on the network in front of the RSS feed, is blocking our servers from accessing the RSS feed.

Self-Help Index

Can't find the answer to your question? Create a support ticket for personalized support by our staff.